Customer Service Coordinator-1
K-VA-T Food Stores•Chattanooga, TN
About The Position
The Customer Service Coordinator provides efficient and courteous service to customers and supports checkout operations. The role includes training new cashiers and courtesy clerks, helping keep checkout lines moving, assisting cashiers with cart unloading and voids, obtaining change, approving checks and customer refunds, and maintaining paperwork and the security of entrusted safe combinations. The coordinator also gives weekly produce tests to authorized cash register operators, delegates cleaning duties, regularly inspects cashier tills, and performs other duties as assigned.
Responsibilities
- Provide efficient and courteous service to customers.
- Train new cashiers and courtesy clerks in job-related areas.
- Give weekly produce tests to authorized cash register operators.
- Help keep checkout lines moving as quickly as possible.
- Assist cashiers in unloading the bottom of shopping carts.
- Obtain change for cashiers as needed.
- Approve checks.
- Maintain the security of all entrusted safe combinations.
- Maintain proper paperwork.
- Assist cashiers with voids.
- Delegate cleaning duties to appropriate associates.
- Approve customer refunds.
- Regularly inspect cashier tills.
- Perform other duties as assigned.
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan
- Weekly paychecks with direct deposit
- Company-paid life and disability insurance
- Medical plan with wellness benefits
- Dental plan
- Paid holidays
- Paid vacations
- Associate offers
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
