Service Advisor Jobs

About The Position

Requirements

• Familiarity with Outlook, Word, and Excel.
• Ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced, team-oriented environment.

Nice To Haves

• Mechanical aptitude.

Responsibilities

• Open, maintain, proof, and close service department work orders efficiently.
• Oversee service and warranty work orders.
• Assist with shop workflow.
• Check in equipment for repair.
• Assist customers and provide an excellent customer experience.

Benefits

• Competitive pay based on skills, training, and experience.
• 401(k) and Roth 401(k) retirement plans with company match.
• Medical, dental, vision, and prescription insurance.
• Flexible Spending Accounts (Flex Plans).
• Life insurance.
• Short- and long-term disability insurance.
• Employee Assistance Program.
• Online and instructor-led training.
• Tuition reimbursement for training programs.
• Progressive vacation plans, sick leave, and paid holidays: 80 hours of vacation (prorated for new hires in their first year based on start date), 40 hours of sick leave, and 7 paid holidays annually; vacation increases with seniority.
• Advancement opportunities, with a focus on promoting from within.
• Training and mentoring, with continued learning to grow skills.
• Open-door policy where employees’ voices and opinions matter.