Customer Service Advisor

Mister Car Wash•Reading, PA
•$16 - $18

About The Position

Mister Car Wash is hiring a Customer Service Advisor to serve customers and support the appearance, cleanliness, and safe operation of a location. The role involves building trusting customer relationships, recommending products and services suited to customers’ needs, and providing outstanding service and hospitality in every interaction. The position is active and outdoors, with exposure to varying temperatures and weather conditions, and requires extended periods of mobility.

Requirements

  • Outgoing personality with strong people and listening skills.
  • Ability to connect with customers.
  • Attention to detail and pride in work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Strong work ethic and team-player attitude.
  • Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Ability to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Responsibilities

  • Build trusting relationships with customers.
  • Recommend products and services that best meet customers’ needs.
  • Provide outstanding customer service and hospitality in every interaction.
  • Help maintain the location’s appearance and cleanliness.
  • Follow Mister Car Wash safety procedures and policies, including appearance expectations.
  • Work collaboratively with the team.

Benefits

  • Competitive hourly pay and tips; daily pay options are available at no cost.
  • Paid time off starting on the first day.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Career growth opportunities; the posting says 90 percent of managers were promoted from within.
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Training and development.
  • Free weekly car washes.
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