Customer Service Advisor

Mister Car Wash•Madison, WI

About The Position

The Customer Service Advisor welcomes customers, promotes Mister Car Wash products and Unlimited Wash Club memberships, and helps ensure customers leave with a clean, dry, and shiny car. The role includes hands-on work, maintaining clean and inviting sites, and collaborating with teammates to complete tasks and achieve goals. It is suited to someone who enjoys customer interaction, variety, and a fast-paced outdoor environment.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Work well with others to get tasks done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer warmly.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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