Sales & Service Advisor

Robertson Tire•Broken Arrow, OK
•$19 - $28

About The Position

Big Brand Tire & Service is hiring a Sales & Service Advisor to help provide customers with a world-class automotive service experience. The advisor serves as the liaison between customers and technicians, explains mechanical findings and recommendations clearly, and sells tires, wheels, repairs, warranties, and other services. The role also includes inspecting vehicles, documenting findings, maintaining showroom and inventory standards, building lasting customer relationships, and supporting smooth, efficient, and safe shop operations. The company describes itself as a results-focused, performance-driven team and highlights opportunities for career growth, including progression into Service Manager or other management roles. The position requires flexible availability, including weekends, and occasional lifting of up to 70 pounds to support shop operations.

Requirements

  • 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
  • Proven ability to sell services and build trust.
  • Strong communication and organizational skills.
  • Self-starter with problem-solving ability and team spirit.
  • Valid driver’s license.
  • Ability to lift 70 pounds.
  • Flexible availability, including weekends.

Nice To Haves

  • Interest in learning, growing, and leading.

Responsibilities

  • Greet every guest and deliver a world-class service experience.
  • Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
  • Sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build lasting relationships with customers.
  • Help maintain showroom and inventory standards.
  • Partner with the team to keep operations smooth, efficient, and safe.
  • Occasionally support shop flow by lifting up to 70 pounds.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities.
  • Paid vacation and holidays.
  • Medical, dental, vision, life, and supplemental insurance.
  • 401(k) with company match.
  • Employee discounts.
  • Referral bonuses.
  • ASE reimbursement.
  • Career growth opportunities, including progression into Service Manager or management roles.
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