Sales & Service Advisor

Big Brand Tire & Service•Surprise, AZ
•$21 - $30

About The Position

Big Brand Tire & Service is hiring a Sales & Service Advisor to provide a high-quality service experience, connect customers with technicians, and recommend automotive products and services. The role combines customer service and sales with visual inspections, documentation, and support for showroom, inventory, and shop operations. The company describes itself as a results-focused, performance-driven team and offers opportunities for career growth, including progression into Service Manager or other management roles.

Requirements

  • 1–3 years of experience in automotive service sales, retail automotive, or a strong customer-service and transferable-sales background.
  • Proven ability to sell services and build trust.
  • Strong communication and organizational skills.
  • Self-starter with problem-solving ability and team spirit.
  • Valid driver’s license.
  • Ability to lift 70 lbs.
  • Flexible availability, including weekends.

Nice To Haves

  • Interest in learning, growing, and leading.

Responsibilities

  • Greet guests and deliver a world-class service experience.
  • Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
  • Sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build relationships that encourage first-time guests to become repeat customers.
  • Help maintain showroom and inventory standards.
  • Work with the team to keep operations smooth, efficient, and safe.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurance
  • 401(k) with company match
  • Employee discounts
  • Referral bonuses
  • ASE reimbursement
  • Career growth opportunities, including progression into Service Manager or management roles
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