Service Sales Advisor
About The Position
The Service Sales Advisor leads the creation, accuracy, sale, and follow-through of estimates throughout the Service business process. The role takes a principal part in developing, coordinating, and supporting Service Department sales activities, systems, and related functions. The advisor sells UKTS Service through customer visits, serves as an internal consultant to the Service Shop, and helps maintain a healthy shop backlog of 7–14 days and an average gross profit of 70% on approved quotes. The position requires multitasking, delegation, and adherence to processes and procedures, along with professional communication and appearance, consideration for coworkers and customers, and a clean, organized work area. The employee must be able to operate a cell phone and personal computer. The work environment can have moderate to high noise levels, and the physical exertion is moderate. The employee must occasionally lift or move up to 35 pounds and be able to walk the shop floor and yard with team members to identify trailer throughput and scheduling issues.
Requirements
- Ability to multitask, delegate, and follow processes and procedures.
- Ability to be helpful and considerate to coworkers and customers.
- Ability to maintain a professional appearance.
- Ability to maintain verbal and written communications as required.
- Ability to operate a cell phone and personal computer.
- Ability to occasionally lift or move up to 35 pounds.
- Ability to walk the shop floor and yard.
Nice To Haves
- 1–3 years of industry-related experience or training preferred.
Responsibilities
- Deliver results for departmental estimate creation, accuracy, sale, and follow-through.
- Develop and maintain strong connections with internal and external customers.
- Actively sell UKTS Service through customer visits.
- Act as an internal consultant to the Service Shop.
- Ensure a healthy shop backlog of 7–14 days.
- Maintain an average of 70% gross profit on all approved quotes.
- Use SDL and QDL as needed to manage the workflow of service quotes and repair orders.
- Provide backup for the Service Shop Foreman.
- Provide backup for the Service Administrator.
- Maintain a clean and organized work area.
- Communicate verbally and in writing as required.
- Walk the shop floor and yard with team members to identify trailer throughput and scheduling issues.
Benefits
- Competitive salary
- Quarterly profit share
- Paid time off
- 9 paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Matching 401(k)
- Prescription safety glasses and workboot program
- No weekends
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
