Sales & Service Advisor

Big Brand Tire & Service • Scottsdale, AZ

12d • $21 - $30

About The Position

Big Brand Tire & Service is seeking a Service Advisor to help deliver an exceptional customer experience. The role serves as the liaison between customers and technicians, translating mechanical findings into clear recommendations and selling tires, wheels, repairs, warranties, and other services. The advisor also supports showroom and inventory standards and partners with the team to maintain smooth, efficient, and safe operations.

The company describes itself as a results-focused, performance-driven team. It offers opportunities for career growth, including progression into Service Manager or management roles. Big Brand Tire & Service has operated for more than 50 years and has hundreds of locations across the country.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Interest in learning, growing, and leading.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting customer relationships.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurances.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Service Manager or management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed