Automotive Service Advisor (Experience Preferred) – $60k–$85k+ OTE

AutoShop Recruiting•Maricopa, AZ

14d•Onsite

About The Position

AutoShop Recruiting is coordinating confidential hiring for Big O Tires and Central Arizona Auto Group for an experienced, high-energy Automotive Service Advisor at the W. Edison Road location in Maricopa, Arizona. This is a busy, high-volume independent aftermarket shop handling tire and advanced mechanical work. The advisor builds customer trust, explains repair recommendations, manages repair orders and shop workflow, and collaborates with technicians and parts vendors. The role offers a base rate of $23–$28 per hour plus spiffs and performance bonuses, with stated realistic annual earning potential of $60,000–$85,000 or more. The shop operates seven days a week. The schedule is five 10-hour shifts per week, with Saturday availability required and rotating Sundays. The position includes medical, prescription, dental, and vision insurance; employer-paid basic life and AD&D insurance; voluntary short-term disability and life coverage; a 401(k) with employer match and potential company profit-sharing contributions; PTO and sick time; employee discounts; ongoing sales and technical training; and advancement opportunities.

Requirements

At least one year of professional service-advisor, automotive-sales, or high-volume tire-retail experience is highly preferred.
Strong sales mentality and excellent closing skills.
Solid working knowledge of general automotive maintenance and mechanical repair.
Availability to work five 10-hour days on a seven-day schedule, including Saturdays and rotating Sundays.
Valid driver's license and acceptable driving record.
Ability to handle multiple customers simultaneously while maintaining an organized, professional front counter.

Nice To Haves

At least one year of professional service-advisor, automotive-sales, or high-volume tire-retail experience.

Responsibilities

Greet customers, conduct thorough vehicle walk-arounds, and accurately document service concerns.
Use Digital Vehicle Inspections (DVIs) to educate customers and build value for repair recommendations in person or over the phone.
Prepare estimates, source aftermarket and OEM parts from local vendors, and obtain proper authorizations.
Coordinate work orders with technicians to keep shop workflow productive during the 10-hour shift.
Close repair orders and process payments.
Proactively resolve customer concerns and protect the shop's reputation.