Service Advisor | Hourly + Bonuses - Stockton Hyundai

Gee Automotive Companies • Stockton, CA

5d • $6,000 - $10,000 • Onsite

About The Position

Stockton Hyundai is seeking a customer-focused Service Advisor to serve as the key connection between customers and the service department. The role involves welcoming customers, understanding and documenting vehicle concerns, coordinating repairs with technicians, and communicating service recommendations, estimates, timelines, and progress. The dealership describes its service department as busy and its workplace as supportive, customer-focused, and oriented toward teamwork and career growth.

Requirements

• Strong sales and communication skills, including the ability to explain technical information clearly and confidently.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic automotive knowledge and understanding of maintenance and repair processes.
• Comfort using computers, dealership software, and digital inspection tools.
• Reliable and punctual, with a commitment to maintaining high CSI scores.
• Must be at least 18 years of age.
• Valid driver's license and clean driving record.
• Must be able to pass a criminal background check and drug screen.

Nice To Haves

• Previous experience as a Service Advisor in a dealership environment is strongly preferred.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Listen to customer concerns and accurately document vehicle issues.
• Create and manage repair orders in the dealership management system.
• Clearly communicate recommended services, timelines, and estimates to customers.
• Coordinate with technicians to support accurate diagnoses and efficient repairs.
• Provide regular updates to customers throughout the service process.
• Promote maintenance services and manufacturer-recommended repairs when appropriate.
• Help ensure a positive customer experience from service write-up through vehicle delivery.

Benefits

• Employer-subsidized medical and dental insurance with comprehensive coverage options.
• Company-paid life insurance.
• Employee Assistance Plan and text-based telehealth.
• Voluntary benefit options including short- and long-term disability, critical illness, accident, pet insurance, and additional life insurance for employees and their families.
• 401(k) with company match.
• Paid time off that begins accruing on Day 1.
• Exclusive employee pricing for employees and their families on parts, service, and vehicles.
• Commission-based pay plan; average earnings stated as $6,000 to $10,000 per month.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed