Automotive Service Advisor

Summerville Ford•North Charleston, SC
•$70,000 - $120,000•Onsite

About The Position

Summerville Ford, a Hudson Automotive Company, is seeking Service Advisors to join its high-volume service team in North Charleston, South Carolina. The role offers a stated salary range of $70,000–$120,000 in commission per year, with top performers having yearly earning potential of $70,000–$120,000 or more. The schedule is described as open to closing, with a flexible five-day work week and alternating Saturdays. Hudson Automotive Group is a third-generation, family-owned and operated business founded in 1948. It has more than 60 dealerships and over 4,500 employees across seven states, concentrated in the Southeast. The company highlights manufacturer incentives and bonuses, company-provided training, career development, internal advancement opportunities, and a balanced work schedule. Benefits listed include medical, dental, and vision insurance; life insurance; a 401(k) with match; paid vacation and holidays; accrued PTO; employee discounts; and employee development through training and advancement opportunities.

Requirements

  • Previous customer service experience is required.
  • Proven experience delivering a strong customer experience.
  • Ability to successfully guide customers throughout the service process.
  • Experience with customer relationship management (CRM) software.
  • Excellent communication skills.
  • Strong emotional intelligence.

Nice To Haves

  • Previous service or sales experience is preferred.

Responsibilities

  • Deliver a strong customer experience.
  • Guide customers throughout the service process.

Benefits

  • Competitive compensation with stated yearly earning potential of $70,000–$120,000 or more for top performers.
  • Additional manufacturer incentives and bonuses.
  • Company-provided training and career development.
  • Internal advancement opportunities.
  • Flexible work schedule: five-day work week with alternating Saturdays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k) with match.
  • Paid vacation and holidays.
  • Accrued PTO.
  • Employee discounts on products and services.
  • Employee development through training and advancement opportunities.
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