Automotive Service Advisor

ACE Jiffy Lube•Tampa, FL

11d•Onsite

About The Position

Atlantic Coast Enterprises in Tampa, Florida, is hiring a full-time Automotive Service Advisor to provide positive customer experiences and help achieve sales goals. The role is the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended tires, brakes, and other services, including their benefits, costs, and product features, in an easy-to-understand way. Building trust and customer relationships helps generate repeat business. Atlantic Coast Enterprises is a full-service lubrication, fluid, and automotive maintenance center. The company emphasizes fast, friendly, clean, and professional service, teamwork, employee ideas, and a supportive, collaborative work environment. Compensation includes base pay plus commission, with the opportunity to earn up to $80,000 per year.

Requirements

Be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Customer service and sales skills, passion for cars, strong communication, patience, empathy, organization, prioritization, and attention to detail are described as desired qualities.

Responsibilities

Provide excellent customer care and work toward sales goals.
Guide customers through their selected services and serve as the main point of contact between customers and auto technicians.
Explain recommended tires, brakes, and other services, including benefits, costs, and product features.
Build trust and customer relationships to encourage repeat business.

Benefits

Paid vacation after one year of employment.
Comprehensive health care coverage.
Dental and vision insurance.
Basic life insurance.
Short-term and long-term disability coverage.
401(k) savings and retirement program.
Bereavement leave.
Performance and longevity bonus platforms.
Employee oil changes and discounts.
Competitive base pay plus commission; opportunity to earn up to $80,000 per year.