Service Advisor Jobs

About The Position

Requirements

• High-level customer service experience.
• Ability to demonstrate time management, a strong work ethic, and strong communication skills.
• Valid driver's license.
• Good driving record.

Nice To Haves

• Knowledge of automobile repair and maintenance.
• Two years of service writing experience.

Responsibilities

• Interface with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verify that work was properly performed and diagnosed.
• Research vehicle history to make informed recommendations.
• Input and maintain customer information.
• Complete work tasks efficiently and in an organized manner.
• Communicate with customers throughout the day using telephone, email, and chat systems.
• Schedule service appointments.
• Recommend and prioritize service items according to importance for customers.

Benefits

• Competitive pay plan with no cap on earnings.
• Annual wages ranging from $78,000 to $110,000.
• Substantial bonus program.
• Career path development opportunities.
• Competitive paid time off.
• Shop Manager on-site for assistance.
• Fair dispatching and teamwork environment.
• Large loyal customer base.
• Experienced and loyal service technicians.
• Clean and safe shop with needed equipment.
• Discounts on parts, service, and vehicle purchases for the employee and immediate family.
• Medical, dental, and vision insurance.
• Paid life insurance.
• 401(k) plan with Fidelity.
• Accident and illness supplemental plans.