Service Advisor/Service Writer

Midas • Crawfordsville, IN

9d

About The Position

Midas is hiring a Service Advisor/Service Writer to provide a strong customer experience, support sales, and assist with shop operations. This is a leadership development opportunity with a potential growth path to Store Manager for the right person. The role may include supporting multiple locations as business needs require. Compensation is listed as $45,000–$50,000 per year, with hourly pay plus performance bonuses. The posting also describes bi-weekly pay and a five-day work week.

Requirements

• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset and desire to grow.
• Flexible and willing to support multiple locations.

Nice To Haves

• Automotive service writing experience is preferred.
• Automotive knowledge and repair experience are a plus.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Help ensure processes are followed and goals are achieved.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Paid holidays
• Paid training
• Professional development
• 401(k)
• 401(k) matching
• Employee discounts
• Performance bonuses
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed