Service Advisor/Service Writer
About The Position
Midas is hiring a Service Advisor/Service Writer to deliver a strong customer experience, drive sales, and support shop operations. This role includes opportunities to support multiple locations as business needs require and offers a potential growth path into store leadership and, for the right person, Store Manager. Compensation is hourly with performance bonuses; the stated annual compensation range is $45,000–$50,000. Midas describes itself as one of the largest destinations for automotive services, providing services such as tires, brakes, and oil changes. The company emphasizes career development, building community relationships, and opportunities to develop expertise.
Requirements
- Strong sales and customer service skills.
- Ability to communicate confidently with customers.
- Organized, detail-oriented, and process-driven.
- Leadership mindset and desire to grow.
- Flexible and willing to support multiple locations.
Nice To Haves
- Automotive service writing experience is preferred.
- Automotive knowledge and repair experience are a plus.
Responsibilities
- Greet customers and build trust.
- Answer phones and schedule appointments.
- Conduct vehicle walkarounds and review inspection results.
- Build estimates and present recommendations.
- Follow up on declined work and customer concerns.
- Help drive sales and customer retention.
- Support daily shop operations.
- Assist multiple locations as business needs require.
- Help ensure processes are followed and goals are achieved.
Benefits
- Health insurance
- Paid time off (PTO)
- Training and development
- Vision insurance
- 401(k)
- 401(k) matching
- Performance bonuses
- Competitive salary
- Dental insurance
- Employee discounts
- Bi-weekly pay
- Five-day work week
- Paid holidays
- Paid training and professional development
- Clear growth path into store leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
