Service Advisor Jobs

About The Position

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational abilities and a customer-oriented approach.
• Familiarity with automotive service software and Microsoft Office Suite.
• Basic understanding of automotive systems and repair procedures.

Nice To Haves

• Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred.

Responsibilities

• Greet customers and assess their vehicle service needs in a friendly and professional manner.
• Schedule appointments and communicate work orders to technicians, ensuring repairs and maintenance are performed accurately and on time.
• Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations.
• Provide accurate cost estimates and obtain customer authorization before initiating repairs.
• Keep customers informed about their vehicle’s status and changes to the estimated completion time.
• Maintain detailed records of customer interactions, services performed, and parts used.
• Promote dealership services and products to enhance customer satisfaction and drive business growth.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance options
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth