Automotive Service Advisor
Lexus of Wayzata • Wayzata, MN8d • $60,000 - $120,000 • Onsite
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Automotive Service Advisor
Lexus of Wayzata•Wayzata, MN
•$60,000 - $120,000•Onsite
About The Position
The Ed Napleton Automotive Group is hiring a Service Advisor at Napleton's Lexus of Wayzata. The Service Advisor acts as a liaison between customers and technicians, presenting vehicle repair recommendations and helping customers maintain their vehicles. The role works in the Service Lane and focuses on excellent service, transparent estimates, and timely communication. The position offers incentive-based compensation and ongoing training.
Requirements
- Exceptional customer service skills.
- Ability to learn and use technology.
- Willingness to undergo a background check and drug screen in accordance with local law and regulations.
- Must be at least 18 years old to comply with the company driving policy.
Nice To Haves
- Previous Automotive Service Advisor experience is a plus but not required.
Responsibilities
- Work with customers to identify and address vehicle maintenance needs.
- Write repair orders with transparent cost and time estimates.
- Keep customers updated throughout the service process through exceptional and timely communication.
- Communicate frequently with technicians and parts staff to support timely completion of work.
- Maintain a positive attitude and strong work ethic with customers and co-workers.
- Use fixed operations technology.
- Perform other duties as assigned by management.
Benefits
- Medical, dental, and vision insurance.
- 401(k).
- Paid vacation and sick time.
- Discounts on products, services, and vehicles.
- Extensive and ongoing training with specialists.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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