Customer Service Advisor - Appleton WI

Stonebriar Auto Services LLC•Town of Grand Chute, WI

About The Position

Stonebriar Auto Services is hiring full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, for Jiffy Lube Multicare. The role involves conferring with guests to determine or suggest diagnostic and mechanical services needed for their vehicles. Work must be completed safely and efficiently while delivering an outstanding guest-service experience and contributing to an energetic, fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Requirements

  • A current and valid driver's license.

Nice To Haves

  • Previous experience in an automotive service environment.

Responsibilities

  • Confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
  • Perform work in a safe and efficient manner.
  • Provide an outstanding guest-service experience.
  • Contribute to an energetic and fun working environment.

Benefits

  • Competitive wage.
  • Generous discount on Jiffy Lube services, including Multicare services such as tires, brakes, and repairs, at company cost.
  • No charge for labor on discounted services.
  • Full-time team members are eligible for paid time off.
  • Full-time team members are eligible for health, dental, and optical insurance.
  • Full-time team members are eligible for life and disability insurance.
  • Career advancement opportunities.
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