Customer Service Advisor

Mister Car Wash•Madison, WI
•$18 - $20•Onsite

About The Position

Mister Car Wash is seeking a Customer Service Advisor to work as part of a team in a fast-paced environment. The role focuses on creating excellent customer experiences, building customer relationships, and recommending products and services that fit customers’ needs. The advisor also helps maintain the location’s appearance and cleanliness and follows company safety procedures and appearance expectations. The position offers opportunities for career growth with a national employer.

Requirements

  • Outgoing personality with strong people and listening skills.
  • Ability to connect with customers.
  • Attention to detail and pride in work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Strong work ethic and a team-player attitude.
  • Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Ability to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Responsibilities

  • Build trusting relationships with customers and recommend products and services that best meet their needs.
  • Provide outstanding service and hospitality in every interaction, creating “Wow” moments for customers.
  • Help maintain the location’s appearance and cleanliness.
  • Follow Mister Car Wash safety procedures and policies, including appearance expectations.
  • Work with the team in a fast-paced environment.

Benefits

  • Competitive hourly pay and tips; daily pay options available at no cost.
  • Generous paid time off starting day one.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Growth opportunities with a national employer; 90 percent of managers were promoted from within.
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Training and development.
  • Free car washes weekly.
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