Customer Service Advisor

Mister Car Wash•Lancaster, PA
•$16 - $18•Onsite

About The Position

Mister Car Wash is hiring a Customer Service Advisor to welcome customers, promote products and Unlimited Wash Club memberships, and help ensure customers leave with clean, dry, shiny cars. The role combines customer service and sales with hands-on work maintaining clean, inviting sites and collaborating with teammates in a fast-paced outdoor environment. The company emphasizes learning, career growth, training, and opportunities to advance.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Benefits

  • Competitive hourly pay and tips, with daily pay options available at no cost.
  • Generous paid time off starting day one.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Career growth opportunities.
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Training and development.
  • Free car washes weekly.
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