Customer Service Advisor
Danaher Corporation•Coralville, IA
•$21 - $23•Onsite
About The Position
The Customer Service Advisor provides multichannel customer support throughout the order-to-cash cycle. The role responds to inquiries about order placement and fulfillment, including order changes, order status, and delivery status. The position is part of the Customer Service & Support team, is located in Coralville, Iowa, and is on-site. It reports to the Manager, Customer Service.
Requirements
- Associate’s degree.
- At least 1 year of customer service experience.
- Excellent computer skills, including Microsoft Office applications and typing proficiency.
Nice To Haves
- Bachelor’s degree.
- Previous experience with SAP or Salesforce.
Responsibilities
- Provide timely and accurate customer support to enhance customer satisfaction and promote customer loyalty.
- Support customers across multiple communication channels.
- Evaluate customer issues and navigate multiple systems to provide accurate, informed responses.
- Answer inquiries regarding order placement and fulfillment, including order changes, order status, and delivery status.
Benefits
- Paid time off.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k).
- Bonus/incentive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
