Auto Service Advisor-Janesville Kia

Home Run Auto Group•Janesville, WI
•$50,000

About The Position

Janesville Kia is hiring a Service Advisor. The role involves preparing service estimates and quotes, scheduling appointments, explaining repair costs and timelines, and keeping customers informed about completed work and cost adjustments. The position calls for strong customer service and follow-up, the ability to multitask in a fast-paced environment, and the ability to work with limited supervision. The posting lists flexible weekday hours and Saturdays, with salary plus commission and pay of $50,000 plus.

Requirements

  • Ability to work with limited supervision.
  • Ability to multitask and work in a fast-paced environment.
  • Exceptional customer service skills and follow-up.

Responsibilities

  • Generate service order estimations and quotes for customers.
  • Schedule appointments and maintain an organized schedule.
  • Conduct post-repair follow-up and provide customer service.
  • Explain costs and service time requirements to customers.
  • Educate customers about work completed and any cost adjustments.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Short-term disability insurance
  • 401(k) with company match
  • Vacation
  • Discounts
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