Auto Service Advisor-Janesville Kia
Home Run Auto Group•Janesville, WI
About The Position
Janesville Kia is hiring a Service Advisor. The role involves preparing service estimates and quotes, scheduling appointments, communicating repair costs and time requirements, and following up with customers after repairs. The advisor also explains completed work and any cost adjustments. The position requires strong customer service, follow-through, multitasking, and the ability to work with limited supervision in a fast-paced environment. Hours are flexible on weekdays, with Saturdays included. Pay is salary plus commission, starting at $50,000.
Requirements
- Ability to work with limited supervision.
- Ability to multitask in a fast-paced environment.
- Exceptional customer service skills and follow-up.
Responsibilities
- Generate service order estimates and quotes for customers.
- Schedule appointments and maintain an organized schedule.
- Conduct post-repair follow-up and provide customer service.
- Explain cost and service-time requirements to customers.
- Educate customers about work completed and any cost adjustments.
Benefits
- Health, dental, and life insurance
- Short-term disability insurance
- 401(k) with company match
- Vacation
- Discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
