Main Shop Service Advisor | Commission-Based - Hyundai of Kirkland
About The Position
Hyundai of Kirkland is seeking a Main Shop Service Advisor to join its service department. The advisor assists customers throughout the repair process and writes repair orders for technicians. The role is suited to someone with strong customer-service skills and previous service-writing experience. It offers career development and growth within the dealership’s service department. The dealership describes its environment as high-energy, customer-focused, team-oriented, and supported by a modern service department with the latest tools and technology. The schedule is either Monday through Friday or Tuesday through Saturday, from 7:00 a.m. to 5:00 p.m. Compensation is commission-based, with a listed annual range of $80,000 to $150,000 and a monthly range of $6,000 to $15,000. A one-month guarantee period is provided to acclimate and get up to speed.
Requirements
- 1–3 years of previous service-writing experience.
- Desire to work effectively in a team environment.
- Strong attention to detail.
- Must be at least 18 years old.
- Valid driver’s license and clean driving record.
- Must pass a criminal background check and pre-employment drug screen.
Nice To Haves
- Knowledge of or experience with Hyundai advising is highly desired.
- Experience with CDK and Xtime is preferred.
Responsibilities
- Ensure customers receive prompt, courteous, and effective service.
- Drive the sale of technicians’ time to meet the department’s sales forecast.
- Prioritize required services and provide options upon request.
- Keep customers informed about completion times, service expenses, and possible changes.
- Ensure customers have a positive dealership experience.
- Assist customers throughout the repair process and write repair orders for technicians.
Benefits
- Employer-subsidized medical and dental insurance with comprehensive coverage options.
- Company-paid life insurance.
- Employee Assistance Plan.
- Text-based telehealth.
- Voluntary short- and long-term disability, critical illness, accident, and pet insurance options.
- Additional life insurance options for the employee and family.
- 401(k) with company match.
- Paid time off accruing from Day 1.
- Exclusive employee pricing on parts, service, and vehicles.
- One-month compensation guarantee period.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
