Surgery Scheduler
Trinity Health • Chelsea, MA3d
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IHAMI Surgery Scheduler - Brain & Spine Chelsea
Trinity Health•Chelsea, MA
About The Position
Trinity Health IHA Medical Group is seeking a customer-focused Surgery Scheduler to serve as a first point of contact for patients and support providers by scheduling surgical procedures and meetings. The role helps create exceptional patient care, provides leadership to Surgery Schedulers I and II, and contributes to pilots and projects, analyses, and patient care coordination.
Requirements
- High school diploma or equivalent.
- Minimum of 3–5 years of experience as a Surgery Scheduler.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Schedule surgical procedures, testing, and pre-operative appointments.
- Obtain insurance authorizations and oversee the management of surgical consent forms.
- Schedule, confirm, and reschedule appointments.
- Oversee provider schedule templates and input monthly schedules.
- Collect payments and support accurate billing processes.
- Assist with patient communications, paperwork, and MyChart support.
- Maintain patient records and support day-to-day office operations.
- Gather data and analyze scheduling efficiencies.
- Perform enhanced recovery and/or Surgical Home Coordination.
- Provide leadership to Surgery Schedulers I and II.
Benefits
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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