Surgery Scheduler - General Surgery Genoa

Trinity Health • Genoa, IL

3d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Surgery Scheduler to serve as a first point of contact for patients and support providers by scheduling surgical procedures and meetings. The role helps create an exceptional patient care experience by coordinating appointments, handling patient communications and paperwork, and supporting office operations.

The Surgery Scheduler schedules surgical procedures, testing, and pre-operative appointments; obtains insurance authorizations; and oversees consent forms for surgical procedures. The position also supports provider schedule templates and monthly schedules, payment collection and accurate billing, patient records, and MyChart assistance.

Requirements

• High school diploma or equivalent training.
• Demonstrated proficiency performing all Medical Reception core functions.
• At least 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficiency performing all Medical Reception core functions (check-in, check-out, and phones) through an equivalent combination of experience, education, and training.
• No credentials or licensure required.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and oversee management of surgical consent forms.
• Schedule, confirm, and reschedule appointments.
• Oversee provider schedule templates and input monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• Work with a mission-driven organization serving communities across Southeast Michigan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED