Scheduler-Full-Time Days

Cape Fear Valley Health

About The Position

The Scheduler is responsible for scheduling patients for surgery and producing daily schedules for surgical areas. The role includes entering and updating information, monitoring schedules, and verifying and confirming final schedules. The incumbent may perform other major or minor duties not listed, and specific functions may change from time to time.

Requirements

  • High school diploma or equivalent.
  • Medical terminology required within one year of employment.
  • Knowledge of basic scheduling requirements and the use and functions of an automated surgical scheduling system.
  • Knowledge of medical and surgical terminology.
  • Planning and organizational skills.
  • Problem-solving skills.
  • Ability to communicate effectively, orally and in writing.
  • Ability to work effectively with others.
  • Ability to use computer applications such as spreadsheets, Microsoft suite, and database software to perform work assignments.
  • Thoroughness and initiative.

Nice To Haves

  • College courses in Business or Health Care Administration and/or Computer Technology.
  • One year of experience as a surgical technologist in an operating room.
  • One year of experience in a position where the primary function was using an automated block scheduling system to schedule operating rooms or physician offices.

Responsibilities

  • Extract patient demographic data from surgical information sheets or phone notifications and enter it into the operating room scheduling system.
  • Monitor schedules for missing specialty service appointments and discrepancies in room type or equipment assigned to procedures; contact the appropriate service to confirm or resolve issues.
  • Determine patient scheduling order by reviewing procedures, required time, ancillary resource availability, surgeon blocks, and other relevant factors; schedule cases in accordance with policy.
  • Adjust operating room schedules according to written guidelines or verbal communications and, when necessary, communicate changes to surgeons’ offices and others.
  • Communicate the need for special instruments, supplies, and equipment to Operating Room personnel.
  • Schedule pre-admission appointments when cases are scheduled and inform the physician office of the appointment date and time.
  • Work with Management to recommend potential database maintenance for the computerized scheduling system.
  • Perform other duties as assigned.
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