Clinic Scheduler - Gastroenterology - Full Time

Trinity Health•Clive, IA

About The Position

The Clinic Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. The role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately. This is a full-time, day-shift position requiring 40 hours per week.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a medical or healthcare setting.

Responsibilities

Demonstrate the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Schedule and reschedule patient procedures, tests, surgeries, and exams across multiple facilities.
Coordinate surgery and procedural schedules with physicians, hospitals, and departments.
Ensure room availability and arrange required equipment and medication prior to procedures.
Maintain strong working relationships with patients, providers, and multidisciplinary teams to support a positive patient experience.
Adapt to changes and promptly update scheduling systems.
Inform patients of appointment details, including date, time, location, and preparation instructions.
Schedule follow-up appointments as directed by physicians.
Handle preauthorization, manage clinic schedules, and triage incoming calls appropriately.