Surgery Scheduler - Brain & Spine Chelsea Campus
About The Position
Trinity Health IHA Medical Group is seeking a customer-focused Surgery Scheduler to support providers by scheduling surgical procedures and meetings and helping deliver exceptional patient care. The role serves as a point of contact for patients and provides leadership to Surgery Schedulers I and II. It also contributes to pilots and projects, prepares analyses, and supports patient care coordination. The Surgery Scheduler schedules surgical procedures, testing, and pre-operative appointments; obtains insurance authorizations; oversees surgical consent-form management; and schedules, confirms, and reschedules appointments. The role oversees provider schedule templates and inputs monthly schedules, collects payments, supports accurate billing, assists with patient communications and paperwork, provides MyChart support, maintains patient records, and helps with day-to-day office operations. The position also gathers data and analyzes scheduling efficiencies and performs enhanced recovery and/or Surgical Home Coordination. Trinity Health IHA Medical Group describes its workplace as supportive and team-oriented and emphasizes career growth, professional development, meaningful patient service, and its mission of serving communities across Southeast Michigan. Its stated core values are Commitment, Advocacy, Respect, Efficiency, and Service. The organization also states its commitment to equal opportunity and to honoring colleagues’ dignity and unique perspectives, experiences, and talents.
Requirements
- High school diploma or equivalent.
- Minimum 3–5 years of experience as a Surgery Scheduler.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Schedule surgical procedures, testing, and pre-operative appointments.
- Obtain insurance authorizations and oversee management of consent forms for surgical procedures.
- Schedule, confirm, and reschedule appointments.
- Oversee provider schedule templates and input monthly schedules.
- Collect payments and support accurate billing processes.
- Assist with patient communications, paperwork, and MyChart support.
- Maintain patient records and support day-to-day office operations.
- Gather data and analyze scheduling efficiencies.
- Perform enhanced recovery and/or Surgical Home Coordination.
- Provide leadership to Surgery Schedulers I and II.
- Contribute to pilots and projects, prepare analyses, and support patient care coordination.
Benefits
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
