Medical Assistant - Brain & Spine

Great Plains Health•North Platte, NE

About The Position

The Medical Assistant works under a physician and RN/LPN to provide direct patient care in the Brain and Spine Providers cost center. The role includes checking patients in and using the electronic medical record (EMR) to collect vital signs, review of systems, medication lists, family and social histories, and to confirm medical records are complete before the physician sees the patient. The Medical Assistant ensures appropriate supplies are available for visits and procedures, keeps rooms sterile and safe, supports physicians and nurses with in-office procedures, and maintains logs such as refrigeration control. The Medical Assistant promotes quality patient care and follows provider preferences. Responsibilities include explaining procedures and treatments, reinforcing provider recommendations, documenting visits and patient information in the EHR, performing point-of-care testing, assisting with prescribed medications and injections, tracking orders and results, supporting patient education, handling patient calls, and assisting with office procedures.

Requirements

High school diploma or equivalent.
BLS certification required.
Medication Aide 40 certification required within 6 months of hiring, with an update every 2 years.
Ability to sit and/or walk up to 9 hours daily.
Ability to lift moderately on occasion, push and/or pull patients in wheelchairs, bend, reach, and stoop throughout the day, and carry 50 pounds occasionally.
Ability to help physically restrain a patient.
Vision, hearing, and color vision within normal limits.
Frequent computer use.

Nice To Haves

Current Nursing Assistant or Medical Assistant certification preferred.

Responsibilities

Check patients in upon arrival.
Obtain and accurately document vital signs, review of systems, medication lists, family and social histories, and other patient information in the EMR/EHR; review medical records for completeness before the physician sees the patient.
Ensure appropriate supplies are available for patient visits and procedures, and ensure rooms are sterile and safe.
Support physicians and nurses with in-office procedures and maintain logs, including refrigeration-control logs.
Ensure quality patient care and adhere to provider preferences; explain procedures and treatments and reinforce provider recommendations using the AIDET process.
Provide prescribed sample medications in accordance with approved nursing techniques and administer injections or immunizations as prescribed by providers.
Perform point-of-care testing; record test results and procedural documentation in the patient chart and report findings to providers for further instructions or sign-off.
Maintain sample medication records, including logging receipt and documenting sample medications in patient charts; send prescription refill requests to pharmacies as requested by a provider.
Track laboratory and procedure orders and communicate test or procedure results accurately to the healthcare team.
Initiate patient education plans as prescribed by a physician or clinic policy; communicate and instruct patients, families, or guardians on the plan of care and document their understanding.
Complete patient phone calls and document them in the patient's chart.
Assist with office procedures as requested by a physician.