Medical Assistant- Brain and Spine

Frederick Health•Frederick, MD

1d•$20 - $28

About The Position

The Medical Assistant (MA) performs clinical duties and some administrative functions under the direction of medical group providers. Duties include preparing patients for examination, taking and recording vital signs and patient histories, and assisting with a variety of procedures. The role supports the Mission of Frederick Health and complies with its Standards of Behavior. The MA provides care to patients across the lifespan, from neonates through geriatric patients. The role requires knowledge of growth and development and the ability to assess patient status, identify age-specific needs, and provide care according to departmental policies and procedures. The position works under the Practice Manager and carries a blood-borne pathogen exposure risk. This is a medium-work position with moderate walking and standing. Physical demands include infrequent lifting of up to 50 pounds, carrying up to 25 pounds while walking, and specified infrequent or occasional pushing and pulling. Ergonomic risk factors include repetitive motion, forceful exertion, and awkward posture.

Requirements

One to two years of experience in a medical practice or clinical setting.
CPR certification.
Ability to work independently and in a team-based environment.
Must demonstrate and maintain current knowledge and skills to provide appropriate care to neonates, infants, children, adolescents, adults, and geriatric patients.
Must understand lifespan growth and development and be able to assess patient status, identify age-specific requirements, and provide care according to departmental policies and procedures.

Nice To Haves

Certified or licensed Medical Assistant; CNA, EMT, or LPN credentials are also noted as preferred.
Associate degree or higher in healthcare.
Computer skills, preferably including EMR and MS Office applications; knowledge of the organization's EMR is preferred.

Responsibilities

Escort patients to examination rooms promptly to maintain patient flow.
Interview patients, obtain medical information, and record medical histories, medications, and allergies in the medical record.
Obtain and record vital signs in the EHR and notify physicians or midlevel providers of concerns.
Record medications and laboratory results in the EHR and update information at each visit.
Educate patients and families about treatment procedures, medications, and physician instructions.
Assist physicians with examinations and routine and complex medical procedures; prepare for procedures according to physician preferences and establish and maintain a sterile field.
Perform minor medical procedures, including dressing changes, phlebotomy, and injections; remove staples, sutures, and drains when requested by a physician.
Collect laboratory specimens and prepare them for testing.
Document completely, clearly, accurately, and legibly in the EHR.
Process prescription refills as instructed, provide prescription information to pharmacies, accurately document prescriptions in the EHR, and use eRX.
Direct calls appropriately, take accurate messages, respond using knowledge of medical policies and practices, promptly follow up on messages, and document urgent concerns and their resolution in the EHR.
Review medical tests and results for abnormalities, immediately notify providers when indicated, and accurately file results in the EHR.
Prepare treatment rooms; keep them clean, neat, and stocked; dispose of contaminated instruments and materials properly; ensure supplies are in date; verify equipment is in proper working order; and clean and sterilize equipment.
Assist with orienting new staff to the practice, policies, and procedures.
Support quality and service goals, translate population health and quality program requirements into operational workflows, and participate in efforts to achieve quality and service measures.
Provide systematic, continuous, patient-centered care; assist with patient experience concerns and customer service initiatives; follow quality control and infection control standards; and participate in performance improvement activities.
Support leadership with day-to-day operations and perform other duties as assigned.

Benefits

Health insurance plans for eligible employees, available on the first of the month after 30 days of employment.
Dental insurance plans for eligible employees, available on the first of the month after 30 days of employment.
Vision insurance plans for eligible employees, available on the first of the month after 30 days of employment.
Employer-paid life insurance for eligible employees.
Short-Term Income Replacement and Long-Term Disability for eligible employees.
Paid Time Off program for eligible employees.
403B retirement plan with an employer match for eligible employees.
Free financial planning sessions for all employees.
Educational assistance program.
Employer-paid Employee Assistance Program.
Shift differential and/or overtime pay for non-exempt positions, if applicable.