Medical Assistant- Brain and Spine

Frederick Health • Frederick, MD

1d

About The Position

The Medical Assistant (MA) performs clinical duties and some administrative functions under the direction of medical group providers. The role includes preparing patients for examination, taking and recording vital signs and patient histories, and assisting with various procedures. The MA supports the Mission of Frederick Health and complies with its Standards of Behavior.

The position supports patient care, practice operations, and quality and service efforts. It involves caring for patients across all age groups, from neonates through geriatric patients, and requires applying knowledge of growth and development to provide age-appropriate care. The role has blood-borne pathogen exposure risk and includes medium physical work, moderate walking and standing, and ergonomic risks associated with repetition, forceful exertion, and awkward postures.

The position reports to the Practice Manager. The hourly pay range is $20.00–$27.77, based on experience, skills, and education.

Requirements

• Certified or licensed Medical Assistant preferred; CNA, EMT, or LPN credentials are also listed.
• One to two years of experience in a medical practice or clinical setting.
• CPR certification.
• Computer skills, preferably including EMR and MS Office applications; knowledge of the organization’s EMR preferred.
• Ability to work independently and in a team-based environment.
• Must maintain current knowledge and skills for appropriate care of neonates, infants, children, adolescents, adults, and geriatric patients.
• Must understand growth and development across the lifespan and be able to assess patient-status information, identify age-specific needs, and provide care in accordance with department policies and procedures.
• Physical capacity for medium work: infrequent lifting up to 50 pounds, carrying up to 25 pounds while walking, infrequent pushing or pulling up to 75 pounds, and occasional pushing or pulling up to 115 pounds no more than once per hour.
• Ability to perform work involving moderate walking and standing and ergonomic risks including repetition, forceful exertion, and awkward postures.
• Blood-borne pathogen exposure risk: Category A, will have exposure to blood or body fluids.

Nice To Haves

• Associate degree or higher in healthcare preferred.
• Certified or licensed Medical Assistant credential preferred.
• Knowledge of the organization’s EMR preferred.

Responsibilities

• Escort patients to examination rooms promptly to maintain patient flow.
• Interview patients, obtain medical information, and record patient histories, medications, and allergies in the medical record.
• Obtain and record vital signs in the EHR and notify a physician or midlevel provider of concerns.
• Record medications and laboratory results in the EHR and update information at each visit.
• Educate patients and families about treatment procedures, medications, and physician instructions.
• Assist physicians during examinations and routine and complex medical procedures; prepare for procedures according to physician preference and establish and maintain a sterile field.
• Perform minor medical procedures, including dressing changes, phlebotomy, and injections; remove staples, sutures, and drains when requested by a physician.
• Use knowledge of equipment and procedures to support physicians according to the needs of the specific practice.
• Collect laboratory specimens and prepare them for testing.
• Document completely, clearly, accurately, and legibly in the EHR.
• Process prescription refills as instructed, provide prescription information to pharmacies, record prescription information in the EHR, and use eRX.
• Direct calls appropriately, take accurate messages or respond using knowledge of medical policies and procedures, respond promptly to phone messages, and follow up with patients.
• Communicate urgent concerns and issue resolutions in the EHR.
• Review medical tests and results for abnormalities, promptly notify providers when indicated, and accurately file results in the EHR.
• Prepare treatment rooms, keep them clean and neat, and maintain stock and supplies, ensuring supplies are not expired.
• Dispose properly of contaminated instruments and materials; clean and sterilize equipment.
• Ensure medical equipment is in proper working order through the responsible inspection process.
• Assist with orientation of new staff to the practice, policies, and procedures.
• Understand quality and service measures and goals and support improvement efforts.
• Help translate population health and quality program requirements into operational workflows.
• Work with site personnel to achieve quality and service measures.
• Provide systematic patient care that supports continuity of care, patient-centered medical neighborhoods, and the importance of primary care.
• Assist in managing patient experience concerns and participate in customer service initiatives.
• Comply with organizational quality-control and infection-control standards.
• Participate in department performance-improvement activities and develop strategies to improve patient care.
• Support leadership with day-to-day operations and perform other duties as assigned.

Benefits

• Health, dental, and vision insurance for eligible employees, beginning the first of the month after 30 days of employment.
• Employer-paid life insurance, short-term income replacement, and long-term disability for eligible employees.
• Paid Time Off program for eligible employees.
• 403B retirement plan with employer match for eligible employees.
• Free financial planning sessions for all employees.
• Educational assistance program.
• Employer-paid Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed