Scheduler - Neurology
About The Position
Saint Luke’s is hiring a full-time Scheduler for its Saint Luke's Plaza Neurology Clinic. The role performs general medical-office duties, including answering phones, communicating messages by email or Epic, greeting and registering patients, scheduling appointments, collecting copayments, making appointment reminder calls, verifying insurance, and keeping patient data accurate. It also involves scanning or uploading information to patients’ electronic charts, providing front-desk backup, and floating between multiple locations as assigned. The Scheduler must protect patient confidentiality and maintain a pleasant, professional appearance and manner. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with no nights, weekends, or holidays.
Requirements
- Scheduling experience; the posting lists less than one year of applicable experience.
- Organization, strong customer service skills, and the ability to multitask.
Nice To Haves
- Previous scheduling, administrative, or healthcare front-desk experience is ideal.
Responsibilities
- Answer telephone calls and communicate messages through email or Epic.
- Greet and register patients.
- Schedule patient appointments and make appointment reminder calls.
- Collect patient copayments.
- Verify insurance and ensure other patient data is accurate.
- Scan or upload patient information to electronic charts.
- Provide backup for the front desk and float between multiple locations as assigned.
- Maintain patient confidentiality and a pleasant, professional appearance and manner.
Benefits
- Work/life balance.
- Support in achieving professional goals.
- A collaborative environment where all voices are heard.
- Commitment to innovation and continuous improvement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
