Scheduler - Neurology

Saint Luke's Physician Group • Kansas City, MO

2d

About The Position

Saint Luke's Plaza Neurology Clinic is hiring a full-time Scheduler. The role performs a variety of medical office functions, including answering telephone calls, communicating messages through email or Epic, greeting and registering patients, scheduling appointments, collecting patient copayments, making appointment reminder calls, verifying insurance, maintaining accurate patient data, and scanning or uploading information to patients' electronic charts. The Scheduler also provides backup for the front desk and may float between multiple locations as assigned. The role requires maintaining patient confidentiality and a pleasant, professional appearance and manner. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with no nights, weekends, or holidays.

Requirements

• Scheduling experience; previous scheduling, administrative, or healthcare front desk experience is ideal.
• Strong organizational and customer service skills.
• Ability to multitask.

Nice To Haves

• Previous administrative or healthcare front desk experience.

Responsibilities

• Answer telephone calls and communicate messages through email or Epic.
• Greet and register patients.
• Schedule patient appointments and make appointment reminder calls.
• Collect patient copayments.
• Verify insurance and ensure other patient data is accurate.
• Scan or upload patient information to patients' electronic charts.
• Provide backup for the front desk and float between multiple locations as assigned.
• Maintain patient confidentiality and a pleasant, professional appearance and conduct.

Benefits

• The organization emphasizes work/life balance, innovation, a collaborative environment where all voices are heard, and support in achieving employee goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed