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Sales Associate / Customer Service Representative

Drybar Shops•Naperville, IL
•Onsite

About The Position

Drybar Naperville is hiring a Sales Associate / Customer Service Representative for its front desk. The position focuses on delivering an excellent guest experience while supporting salon operations and sales in a fun, fast-paced environment. Compensation starts at $15.00 per hour, with commission on memberships, retail products, and hot tools. The role offers flexible part-time and full-time schedules. Current scheduling needs include an opening shift on Tuesday from 6:45 AM to 3:00 PM, closing shifts Thursday, Friday, and Saturday from 2:00 PM to 7:00 PM, and a Sunday shift from 8:45 AM to 4:00 PM. Employees must be available to work at least two Saturdays per month.

Requirements

  • Be friendly, positive, and outgoing.
  • Have a passion for customer service.
  • Be comfortable recommending products and memberships.
  • Be organized and able to multitask in a busy environment.
  • Be available to work at least two Saturdays per month.

Nice To Haves

  • Retail, salon, hospitality, or sales experience.

Responsibilities

  • Greet every guest with exceptional hospitality.
  • Schedule appointments and manage guest check-in and check-out.
  • Recommend memberships, products, and styling tools.
  • Help drive retail and membership sales.
  • Support the team in creating a seamless salon experience.

Benefits

  • Health benefits for full-time team members.
  • AFLAC benefits available to all team members.
  • 20% employee discount on Drybar products.
  • Opportunities for growth and advancement.
  • Commission on memberships, retail products, and hot tools.

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