Sales Representative

INTERSTATE PACKAGING COMPANY•White Bluff, TN

4d•Onsite

About The Position

The Sales Representative drives business growth by developing new business opportunities, servicing existing customers, and matching customers with appropriate products and services. The role focuses on flexographic printing and packaging, particularly flexible packaging printed on film substrates and pressure-sensitive labels. It includes prospecting, evaluating customer requirements, preparing quotes and sales orders, coordinating orders with internal teams, and monitoring work through artwork, plate preparation, production, and delivery. The representative builds customer relationships through visits, presentations, facility tours, and responsive communication. The role also involves reviewing printed materials and samples for quality, communicating pricing and production updates, maintaining sales records and expense reports, and collaborating with the Sales Manager and cross-functional colleagues. The position is based at the corporate office in White Bluff, Tennessee, is full-time, and is listed as first shift.

Requirements

Previous outside sales experience in the flexographic printing and packaging industry, specifically selling flexible packaging printed on film substrates and pressure-sensitive labels.
High school diploma required.
Valid driver's license and ability to travel.
Proficiency in Microsoft Office Suite.
Ability to work independently, maintain focus, prioritize tasks, and meet deadlines with minimal supervision.
Strong organizational skills and attention to detail.
Strong oral, written, and social media communication skills.
Excellent negotiation and presentation skills.
Ability to evaluate, assess, and make decisions.
Ability to distinguish subtle shades of color accurately.

Nice To Haves

Associate's or Bachelor's Degree in Sales, Marketing, Business, or a related field.

Responsibilities

Develop and maintain knowledge of the flexographic printing and flexible packaging industry, company products and capabilities, and competitive advantages.
Identify, prospect, and develop new business through cold calling, networking, referrals, and in-person sales visits.
Maintain relationships with existing customers, provide customer service, resolve concerns, identify needs, and pursue account growth.
Evaluate customer packaging and labeling requirements and recommend appropriate products and solutions.
Gather and document customer specifications and job requirements to prepare and submit accurate, timely quotation requests and proposals.
Prepare complete and accurate sales orders with required specifications, artwork details, quantities, and delivery expectations.
Coordinate with Graphics & Prepress, Customer Service, Production, Scheduling, and Quality to process orders accurately and on time.
Monitor orders through artwork, plate preparation, production, and delivery, and proactively address issues and communicate updates to customers.
Review printed materials, artwork, and product samples against customer specifications and quality standards, including color, hue, thickness, texture, and images or text.
Communicate pricing changes, production challenges, artwork concerns, scheduling changes, and other relevant information to customers.
Conduct customer visits, sales presentations, and facility tours to promote company capabilities and identify sales opportunities.
Travel to customer locations, industry events, and business meetings as needed.
Coordinate product sample distribution and finished-product deliveries when necessary.
Maintain accurate records of sales activities, customer interactions, prospecting, account developments, and sales opportunities, and update sales management.
Collaborate with the Sales Manager on account strategies, customer visits, sales objectives, and business development.
Submit accurate expense reports and other required sales documentation.
Manage assigned accounts and daily sales activities independently, maintaining productivity and meeting established sales goals.
Collaborate with colleagues and cross-functional teams to share knowledge, develop best practices, resolve customer concerns, and support continuous improvement.
Identify opportunities to improve sales processes, customer satisfaction, operational efficiency, and business performance.
Comply with company policies, safety regulations, food safety requirements, GMPs, quality standards, and product safety procedures.
Perform other job-related duties assigned by management.