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Sales Representative

Mississippi Title Loans•Columbus, MS
•Onsite

About The Position

This is a customer-facing, performance-driven sales role working directly with customers to understand their needs and guide them through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role involves asking direct questions, handling hesitation and rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The position includes structured training and ongoing coaching, with opportunities for advancement in a fast-paced, goal-driven team environment.

Requirements

  • High school diploma or equivalent.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver's license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfortable speaking with customers over the phone and in person.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask follow-up and direct questions to help customers make decisions, including financial decisions.
  • Respond constructively to hesitation and rejection, and remain engaged in difficult conversations.
  • Apply feedback and coaching to improve performance.
  • Work consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Monthly bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Team environment focused on employee success.

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