Sales Representative

RNR Tire Express•Lafayette, LA

6d•Onsite

About The Position

RNR Tire Express is a national franchise retailer of tires and wheels with affordable payment options. The company describes its culture as focused on serving customers, supporting employees with training and tools, and maintaining a healthy work/life balance. Stores are closed every Sunday, and the company offers flexible schedules. The Sales Representative works with customers, answers questions, sells products, handles payments, and helps keep products attractively displayed. The role also includes supporting sales growth and improving efficiency and customer service. The position is performed in an office environment under temperature-controlled conditions, with a usually moderate noise level. No supervisory responsibilities are assigned.

Requirements

High school diploma or equivalent.
Previous experience in customer service, account executive, sales representative, or account manager roles.
Strong communication skills.
Strategic planning abilities.
Ability to communicate clearly and concisely and demonstrate active listening.
Ability to speak professionally and effectively with potential customers.
Ability to calculate fractions, decimals, percentages, taxes, and sales receipts.
Ability to understand and carry out written or oral instructions.
Knowledge of industry-standard software.
Ability to multitask at a high level.
Ability to prospect for new customers through various channels.
Valid driver's license and clean driving record.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to stand, walk, grasp with hands, work on a computer for prolonged periods, and lift up to 30 lbs.

Responsibilities

Greet and assist customers who visit the store.
Maintain working knowledge of inventory, vehicle fitments, tire types, and related products.
Help customers find in-stock wheel and tire packages for their vehicles.
Compile quote sheets for customers.
Review quote booklets with customers before Accounts Management assists with the full agreement contract.
Explain payment options and program details, including referral, warranty, and SAC information.
Process customer warranty claims.
Make phone calls to attract new or previous customers.
Help keep inventory properly tagged and itemized.
Educate customers about proper wheel and tire care.
Keep the floor properly stocked.
Maintain a clean and stocked showroom.
Create sales goals and forecast future sales projections.
Look for ways to increase sales and improve efficiency and customer service.
Monitor competitors and train staff.
Perform other duties as assigned.