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JM Wireless - CA Pleasant Hill-FT-RSR-Metro by T-Mobile

JM Wireless•Pleasant Hill, CA
•$17 - $19•Onsite

About The Position

The Retail Sales Representative serves as the customer-facing representative in a wireless retail store, helping customers find devices, plans, and accessories that fit their needs. The role combines product demonstrations, sales, device setup and troubleshooting, customer service, and store upkeep. Representatives work with their team to create a positive shopping environment, stay current on wireless products and promotions, and participate in ongoing training. Individual commissions are paid twice a month.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and driven to surpass sales goals.
  • Organized, detail-focused, and a team player.
  • Flexible with hours, including weekends and holidays.
  • Eager to develop skills and keep up with technology trends.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.

Responsibilities

  • Greet customers and discover their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices and troubleshoot issues.
  • Stay current on industry trends, promotions, and new products.
  • Provide customer service, answer questions, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies for secure and private transactions.
  • Attend ongoing training on technology and sales techniques.
  • Collaborate with the team to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Medical, dental, vision, and life insurance, plus a 401(k) with match for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.

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