Sales Representative

Sleep Number • Newport News, VA

1d

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that meet their sleep needs and support the company’s purpose of improving lives by personalizing sleep. This customer-facing retail role contributes to sales goals by delivering personalized experiences, explaining product benefits and promotions, developing customer relationships, and maintaining an excellent showroom experience. The role offers hourly pay, uncapped commission and bonus potential, training, and career development.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

• Discover customers’ sleep needs and match them with suitable Sleep Number products.
• Explain product benefits and current promotions clearly while providing personalized customer experiences.
• Drive customer satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, vision, medical, pharmacy, life, and disability insurance.
• 401(k).
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Access to Sleep Number's bed benefit.
• Base pay of $16 per hour, uncapped commission, and bonus potential.
• Most team members earn $47,000–$58,000 annually; actual earnings vary and are not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED