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Sales Manager

Canyon Aeroconnect•Prescott, AZ
•Onsite

About The Position

The Sales Manager is a high-visibility, developmental leadership role responsible for supporting the day-to-day commercial and operational execution of the Business Unit. Reporting to the Business Unit Manager, this role serves as a primary interface between customers and Canyon’s internal teams, ensuring customer requirements are defined, communicated, and executed effectively across engineering, operations, customer service, and other support functions. The Sales Manager balances customer needs, operational constraints, and business priorities to support sound, profitable decisions. The role drives timely cross-functional action to meet customer commitments and Business Unit objectives. It resolves customer and operational issues; supports pricing, contract, and opportunity activities; and promotes alignment and accountability across internal teams. The Sales Manager serves as an escalation point for customer and business concerns and helps maintain Business Unit continuity during the Business Unit Manager’s absence or travel. The position requires a bachelor’s degree or higher and at least three years of sales experience in the aerospace and defense industry. A “US Person” as defined by 22 C.F.R. § 120.15 is required to meet Export Control compliance requirements. Employees must be physically onsite for the majority of essential job functions, and domestic and international travel of up to 20% may be required.

Requirements

  • Bachelor’s degree or higher from an accredited university or college.
  • At least 3 years of sales experience in the aerospace and defense industry.
  • Must qualify as a “US Person” under 22 C.F.R. § 120.15 for Export Control compliance.
  • Strong analytical, verbal, written, and interpersonal communication skills, including the ability to work with customers, management, and cross-functional teams across multiple cultures.
  • Strong business judgment and a solution-oriented approach to customer, operational, and commercial challenges.
  • Ability to drive accountability and coordinate cross-functional teams without direct reporting authority.
  • Negotiation, pricing, and contractual knowledge to support profitable business decisions.
  • Ability to navigate ambiguous or changing customer requirements throughout the sales cycle and order fulfillment process.
  • Strong organizational and prioritization skills, including the ability to manage multiple customer issues, opportunities, and business activities.
  • Ability to identify customer needs and translate them into actionable business and operational requirements.
  • Attention to detail and ability to analyze sales, bookings, forecasting, and customer performance data.
  • Ability to collaborate with engineering, operations, finance, and customer service teams.
  • Ethical leadership, professionalism, and sound decision-making skills.
  • Regular and reliable attendance and consistent physical presence onsite; employees must be onsite for most essential job functions.
  • Proficient command of English operational and legal language, written and verbal.
  • Proficiency with Microsoft Office, Enterprise Resource Planning (ERP) systems, and Customer Relationship Management (CRM) software.
  • Ability to travel domestically and internationally up to 20% as required.

Nice To Haves

  • Experience with aerospace products, manufacturing environments, or aerospace technologies.
  • Experience working in cross-functional manufacturing or engineering-driven environments.

Responsibilities

  • Own day-to-day customer relationships and serve as a primary point of contact for assigned accounts.
  • Drive cross-functional accountability across engineering, operations, customer service, and Business Unit teams to meet customer commitments and resolve issues.
  • Coordinate with Sales Engineers and internal teams to translate customer requirements into actionable technical and operational plans.
  • Identify customer needs and develop business cases, pricing strategies, and commercial opportunities.
  • Participate in and coordinate contract negotiations, opportunity development, and commercial activities to drive bookings and profitable growth.
  • Monitor sales, bookings, and account performance to identify risks, opportunities, and corrective actions.
  • Partner with the Business Unit Manager on forecasting, annual business planning, and strategic initiatives.
  • Act as an escalation point for customer concerns, operational challenges, and execution issues requiring cross-functional coordination.
  • Support continuity of Business Unit operations and decision-making during the Business Unit Manager’s travel or absence.
  • Analyze sales trends, market conditions, customer feedback, and competitive activity to support tactical and strategic decisions.
  • Represent Canyon at customer meetings, trade shows, and industry events to strengthen relationships and identify growth opportunities.
  • Perform other duties as assigned, consistent with the scope and level of the role.

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