Assistant Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver a strong customer experience and provide solutions using AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for paid training, career growth, and progression toward managing a store. The Assistant Retail Store Manager helps meet sales and operational goals, supports store operations and team development, assists customers with purchasing decisions, and contributes to a clean, engaging store environment. The position is based at the San Jose Hillsdale location in San Jose, California, and is full-time.
Requirements
- Management experience in a similar field.
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach others to achieve results.
- Strong organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- At least 18 years of age and legally able to be employed in the United States.
- High school diploma or equivalent.
Nice To Haves
- Management experience in the wireless industry.
- Bilingual ability.
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Execute and exceed sales and operational initiatives in a timely manner.
- Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
- Assist the Retail Store Manager in developing, training, and managing team members.
- Help customers make buying decisions by delivering outstanding customer service.
- Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
Benefits
- Base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth opportunities.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
