Assistant Sales Manager

My Wireless • El Cajon, CA

5d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The role is based in a fast-paced retail environment focused on customer satisfaction and sales. The Assistant Retail Store Manager helps drive personal and team performance, execute sales and operational initiatives, support store operations, and develop team members, while building skills for potential advancement to manage a My Wireless location.

The position involves working with customers and colleagues in an energetic retail environment. Employees may perform other related duties as needed to meet the organization’s ongoing needs. My Wireless describes itself as a fast-growing retailer with more than 180 locations throughout the United States and Puerto Rico.

Requirements

• Management experience in a similar field; required.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach others to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age, legally eligible to work in the United States, and a high school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, although requirements may vary by location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in the telecommunications industry; preferred.
• Experience prospecting through outbound calls; preferred.
• Management experience in the wireless industry; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining store operations, staffing, inventory, and appearance.
• Assist the Retail Store Manager with the development, training, and management of team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential, including a pathway to manage a location.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED