Assistant Sales Manager

My Wireless • San Diego, CA

4d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to provide excellent customer experiences and technology solutions using AT&T products and services. The position works in a fast-paced retail environment focused on customer satisfaction and sales. The Assistant Retail Store Manager helps maintain store operations and develops team members, with training and a pathway to manage a My Wireless location as opportunities arise.

The role involves working flexible hours, including evenings, weekends, and holidays. Physical duties include standing and walking for prolonged periods, occasionally lifting and moving objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. The role also requires working with small mobile-phone parts and viewing a computer screen for prolonged periods. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

My Wireless is a fast-growing AT&T Authorized National Retailer with more than 180 locations in the United States and Puerto Rico. Its mission is to inspire team members through journeys that build the knowledge, habits, and skills to connect with customers and help them realize their goals and aspirations. The company describes its training program as supporting employee development and promotion readiness. My Wireless is an equal opportunity employer.

Requirements

• Management experience in a similar field.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach others to achieve results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability (preferred; may not be required depending on location).
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining store operations, staffing, inventory, and appearance.
• Assist the Retail Store Manager with the development, training, and management of team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training and a pathway to manage a location.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED