Assistant Sales Manager

StretchLab Hill Country • Boerne, TX

9d

About The Position

The Assistant Sales Manager supports the Studio Manager in growing memberships, generating new business, managing leads, and delivering an exceptional client experience. The role supports sales and operational initiatives across assigned studios, driving revenue growth through lead follow-up, client relationship management, local marketing, and community outreach. The successful candidate is outgoing, organized, self-motivated, comfortable with sales calls and relationship-building, and able to manage competing priorities in a goal-oriented team environment. A passion for health, wellness, fitness, and helping people achieve their goals is valued.

The position involves membership sales and lead conversion, marketing and community outreach, client experience and retention, lead management and communication across multiple studios, and support for studio operations and sales staff. The role requires residence within 20 miles of the assigned supporting studios and flexible availability across weekday and weekend hours based on studio needs.

Requirements

• Must reside within a 20-mile radius of the assigned supporting studios.
• 1–2 years of experience in sales, telemarketing, customer service, call center operations, or a related field.
• Demonstrated ability to make outbound calls, follow up with leads, and work toward measurable sales and activity goals.
• Strong verbal and written communication skills and the ability to build rapport and lasting client relationships.
• Comfort using CRM systems, lead-management platforms, point-of-sale (POS) technology, and digital scheduling tools.
• Working knowledge of Canva, Microsoft Office, and Google Workspace for marketing, communication, and administrative tasks.
• Ability to manage multiple priorities while maintaining accurate records and timely follow-up.
• Positive attitude, professional demeanor, team-oriented mindset, and willingness to take initiative.
• Ability to work independently while collaborating with studio leadership and team members.
• Flexible availability Monday through Friday from 8 AM to 8 PM and weekends from 8 AM to 5 PM; shifts vary based on studio needs.

Nice To Haves

• Passion for health, wellness, fitness, and helping people achieve their goals.

Responsibilities

• Drive membership sales by converting leads, walk-ins, introductory-session participants, and prospective clients into paying members.
• Make outbound follow-up calls, texts, and emails to prospective clients and existing members, and meet daily activity, appointment-setting, follow-up, and sales goals.
• Maintain knowledge of membership packages, session options, pricing, promotions, and referral programs; re-engage inactive leads and support member retention and utilization.
• Support the Studio Manager in meeting studio revenue, membership, and conversion targets, and track lead activity, appointments, follow-ups, and sales outcomes.
• Maintain the studio’s social media presence and create promotional materials, event announcements, and online sign-up forms.
• Coordinate email marketing, promotional communications, client engagement initiatives, marketing events, pop-ups, networking opportunities, and community partnerships.
• Build relationships with local businesses, fitness facilities, wellness providers, and community organizations; develop ideas to increase visibility, leads, foot traffic, and new clients.
• Assist with open houses, promotional events, referral campaigns, and seasonal sales initiatives; monitor marketing effectiveness and share lead-generation opportunities with studio leadership.
• Educate clients about StretchLab services, assisted stretching, membership options, and the benefits of regular sessions.
• Provide welcoming, professional, and personalized client interactions; respond to questions, concerns, and feedback and assist with conflict resolution.
• Identify ways to improve client satisfaction, engagement, retention, and rebooking, and support retention through proactive outreach and relationship-building.
• Answer inbound calls and respond to inquiries for multiple assigned studios; complete required outbound lead calls and respond to studio emails, texts, and new inquiries within established response-time expectations.
• Maintain accurate lead notes, client records, follow-up tasks, and appointment details; communicate appointment changes and urgent client or account matters through approved channels.
• Coordinate with Studio Managers and team members across locations, assist with scheduling, rebooking, membership questions, and routine account requests, and help address gaps in the sales and communication process.
• Support the Studio Manager with daily sales initiatives, administrative work, and operational priorities.
• Assist with training, onboarding, and coaching sales staff as needed; share effective sales techniques, outreach strategies, and marketing ideas.
• Help maintain organized client records, promotional materials, and studio communication processes, monitor outstanding follow-ups, and perform other assigned sales and operational duties.

Benefits

• Hourly compensation plus sales commissions and performance-based bonuses.
• Opportunities for professional development and advancement within a growing fitness and wellness brand.
• Supportive, energetic, and health-focused team environment.
• Opportunity to make a meaningful impact on client wellness, studio growth, and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed