Assistant Sales Manager
About The Position
The Assistant Sales Manager at Everstory Partners is an onsite sales leadership professional responsible for supporting and leading sales performance at Windridge Memorial Park. The role leads by example and demonstrates exceptional customer care, identifying and sharing best practices while fostering team achievement and individual success among Sales Counselors. The Assistant Sales Manager models and coaches sales principles with respect and care, helping families understand options for their loved ones during a time of need. The position has a stated base salary of $50,000 and a performance-driven incentive plan tied to site performance. The quarterly incentive plan offers the opportunity to earn up to 100% of base salary. This role requires regular onsite presence and is not remote or hybrid. The employee must be available to work some holidays, evenings, and weekends as needed.
Requirements
- One to two years of direct sales experience, preferably in the cemetery industry, or two to three years of experience outside the industry.
- At least one year of supervisory or management experience, preferably in sales.
- Ability to empathize with grieving families during emotionally difficult circumstances.
- Emotional intelligence and the ability to maintain professionalism.
- Ability to implement effective methods for increasing sales in a competitive environment.
- Ability to influence, interact, and collaborate with people at all levels in a team environment.
- Strong organizational skills and the ability to complete tasks and assignments quickly and meet deadlines.
- High school diploma.
- Valid state driver's license.
- Availability to work some holidays, evenings, and weekends as needed.
Responsibilities
- Oversee sales and service at the assigned location to maximize sales and attain assigned sales quotas.
- Coach and counsel assigned Sales Staff to support high-quality service for existing customers.
- Train assigned sales staff to improve presentations to current and potential customers.
- Review previous-day results and appointments and recommend responses to issues that have surfaced.
- Meet with clients onsite and offsite to develop a Family History Folder, including the deceased’s associations and clubs, pallbearers, and family members.
- Schedule Family Service employees on a regular or rotating basis to ensure coverage at all times.
- Ensure staff provide at-need clients with all available options and services, including tours of the site and plot locations.
- Respond to routine and non-routine site problems, coordinating solutions with other departments when needed.
- Identify and share sales best practices and foster team achievement and individual success among Sales Counselors.
- Model and coach sales principles that help families consider suitable options with compassion.
Benefits
- Competitive benefits package for full-time employees.
- Medical, dental, vision, life, AD&D, and short-term disability insurance.
- Tuition reimbursement.
- Anniversary award for each year of service.
- Career advancement and training, including the Aspiring Managers Program.
- Everstory Cares Employee Assistance Fund.
- Legend Award Program.
- Funeral and cemetery benefits.
- Employee referral bonus.
- 401(k) with company match.
- Base salary and a performance-driven bonus plan tied to cemetery and funeral revenue.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
