Assistant Sales Manager

My Wireless • San Antonio, TX

1d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager and lead team members in delivering customer experiences and technology solutions across AT&T products and services. The role takes place in a fast-paced retail environment centered on customer satisfaction and sales. The assistant manager helps oversee store operations, staffing, inventory, appearance, and team development while working toward personal and team sales and operational goals. The position also offers ongoing paid training and a potential pathway to manage a My Wireless location.

The job involves standing and walking for prolonged periods, occasionally lifting or moving objects weighing up to 10 pounds, frequently reaching, and sometimes climbing or balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. It requires dexterity to work with small mobile-phone parts and the ability to look at a computer screen for prolonged periods. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• Management experience in a similar field; required, preferably in the wireless industry.
• Experience in retail or a customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach a team toward results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• Must be at least 18 years old and legally eligible to work in the United States.
• High school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, though requirements may vary by location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in telecommunications; preferred.
• Experience prospecting through outbound calls; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T performance standards.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist with developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to prepare for a future opportunity as a My Wireless Retail Store Manager.
• Maintain a fun, clean, and engaging environment for customers and team members.
• Work collaboratively to meet individual and team goals.
• Participate in marketing activities designed to maximize daily sales opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on AT&T devices and service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED