Assistant Sales Manager

My Wireless•Douglas, AZ
•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to provide a strong customer experience and offer AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, and offers training and potential career growth, including the opportunity to manage a location. The Assistant Retail Store Manager helps manage store operations, staffing, inventory, and appearance; supports the development and training of team members; and works toward personal and team sales and operational goals. The role also involves assisting customers with purchase decisions, maintaining a clean and engaging store, and participating in marketing activities. The job is physically active. It involves standing and walking for prolonged periods, occasionally lifting and moving objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. Employees must be able to work with small mobile-phone parts and view a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Management experience in a similar field.
  • Experience in a retail or customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Demonstrated ability to meet performance and operational standards.
  • Ability to motivate, lead, and coach others to achieve results.
  • Strong organizational skills and attention to detail.
  • Effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; preference may vary by location.
  • Bachelor’s degree.
  • Retail or customer-facing sales experience in the telecommunications industry.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Execute and exceed sales and operational initiatives in a timely manner.
  • Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
  • Assist the Retail Store Manager with developing, training, and managing team members.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Develop skills and training to prepare for a future Retail Store Manager opportunity.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work as a team member to achieve individual and team goals.
  • Participate in marketing activities designed to maximize daily sales opportunities.

Benefits

  • Strong base pay with commission and bonus opportunities.
  • Ongoing paid training.
  • Career paths and growth opportunities.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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