Assistant Sales Manager

My Wireless • Hawthorne, CA

1d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to provide excellent customer experiences and technology solutions across AT&T products and services. The role operates in a fast-paced retail environment focused on customer satisfaction and sales. The assistant manager helps achieve sales and operational goals, supports store operations and team development, and works toward the opportunity to manage a My Wireless location.

Requirements

• Management experience in a similar field; required, preferably in the wireless industry.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach team members to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age, legally able to work in the United States, and a high school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, though it may not be required depending on location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in the telecommunications industry; preferred.
• Experience prospecting through outbound calls; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist with the development, training, and management of team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Develop skills to prepare for the opportunity to become a My Wireless Retail Store Manager.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with a commission and bonus schedule.
• Ongoing paid training.
• Career pathways and growth potential, including a pathway to manage a location.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED