Assistant Sales Manager

My Wireless • Los Angeles, CA

1d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to provide excellent customer experiences and technology solutions using AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for career growth and financial rewards. The Assistant Retail Store Manager helps manage store operations and team development while meeting personal, sales, and operational performance goals.

The position is physically active and involves spending most of the time standing and walking, moving around for prolonged periods, and occasionally lifting or moving objects up to 10 pounds. Employees frequently reach with their hands and arms and may climb or balance on ladders, stoop, kneel, crouch, and handle display materials and merchandise. The role requires dexterity, working with small mobile-phone parts, and looking at a computer screen for prolonged periods. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

• Management experience in a similar field.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach others to achieve results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability; this may not be required depending on location.
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager with developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively with team members to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay and a commission and bonus schedule.
• Ongoing paid training.
• Pathway to manage a location and career growth opportunities.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED